BBB promotes trust and confidence on the Internet through its online trustmark. Businesses whose websites meet high BBB standards may display the BBB seal once they have been evaluated and confirmed to meet the program requirements.
The BBBOnLine® trustmark confirms a company is an accredited business in the BBB where they are based, has met truth in advertising guidelines, discloses information about the business and its policies, follows basic privacy and security practices, and responds appropriately to problems that arise.
Search the database of online businesses that have met our standards for trustworthy web sites to find the goods or services you need. And when you see a BBB trustmark on a web site, be sure to click on it. The trustmark should link to a page confirming the business is a BBB accredited business and shows the BBB's current report on the company. Be cautious when a BBB trustmark is not correctly linked to a BBB page confirming accredited business status. It could be a sign of misuse of the mark.
You may see two different styles of BBBOnLine® trustmarks. BBB is transitioning from the BBBOnLine® Reliability mark to the BBB Accredited Business mark on the web. Both are legitimate if properly linked to a BBB confirmation page.